Experience 01 · Operational Health Check
Discover your operational strengths
A structured preliminary self-assessment for Accountable Managers, Directors of Operations, cabin and crew managers, quality managers and aircraft owners' representatives. Twenty statements, ten operational areas, about six minutes.
What the assessment covers
Ten areas that shape operational consistency
Each area contains two statements. Rate each one from 1 (not in place) to 5 (measured, reviewed and improved). Your answers produce an indicative score for each area and overall, with every area weighted equally.
- Operational governance & accountabilityClear ownership of functions and decisions.
- SOPs & documentation controlOwners, versions, approval and access to current documents.
- Crew training & competencyTraining built on your SOPs, confirmed by practical assessment.
- Cabin operations & service consistencyOne passenger standard across crews, aircraft and bases.
- Ground handling coordinationDefined handovers with FBOs, handlers and suppliers.
- Mission preparation & communicationPreferences, dietary needs and briefings confirmed before departure.
- Inventory & expense managementStock control and review of catering and provisioning spend.
- Quality assurance & corrective actionsRoot cause, ownership and evidence-based closure.
- Operational performance monitoringA few defined indicators, reviewed and acted on.
- Continuous improvementPeriodic review and lessons built into training.
Preliminary self-assessment for informational purposes. It is not an audit, certification, compliance determination or regulatory approval, and results depend entirely on your own answers. Answers are stored anonymously to produce your results and aggregate statistics. Personal details are collected only if you choose to have your results emailed to you.
Professional Operational Assessment
Turn your insights into operational improvement
A professional assessment tests self-assessment results against what actually happens in your operation, with evidence, priorities and a practical roadmap. If you have completed the Health Check, your snapshot is added to the form below, and you can edit it before sending.